Online Application - https://matrixdrillingproducts.com/quoting-specialist/
Matrix Drilling Products is seeking a motivated sales support team member to join our fast-paced growing organization as a Quoting Specialist. The Quoting Specialist supports inbound inquiries and requests for quote from current and potential clients, the outside sales team, and other internal team members. This position communicates with clients, sales, engineering, and operations to alleviate potential order problems and provide accurate quotes in a timely manner. The ideal candidate values putting the client first, is accountable, is fearless about growth and growing pains, and wants to be part of a quality driven, industry leading company.
Communicate professionally and respond to all inquiries promptly.
Support closing new accounts by answering telephone, fax, and e-mail inquiries and verifying and entering information.
Support the development of accounts by reviewing client’s buying history, suggesting related and new items, and explaining technical features.
Generate accurate and timely quotes, communicating expected delivery date and answering client concerns.
Maintain and improve quality results by following standards and recommending improved policies and procedures.
Update job knowledge by studying new product descriptions and participating in educational opportunities.
Accomplish department and organization goals by accepting ownership for accomplishing new and different requests.
Bachelor’s degree in a relevant field preferred; demonstrable experience acceptable.
3+ years of work experience in Quoting/Estimating or relevant experience preferred.
Drilling industry experience highly valued.
Willing to learn new industry and adapt to new processes.
ERP system experience in a manufacturing setting preferred.
NetSuite and Shoptech experience a plus.
Must be a strong communicator in both verbal and written communications.
Ability to contribute in a team environment and maintain a professional environment with internal and external customers.
The above responsibilities are not intended to be all inclusive. Other duties and responsibilities may be assigned.